EXCHANGE & RETURN POLICY
At Rarric, your satisfaction is our priority. We offer a 24-hour (1 day) exchange policy for all products purchased from us, under the following terms and conditions:
📌 Exchange Eligibility
- You must inform us within 1 day of delivery via call or WhatsApp at 0348-0627363.
- If the product is faulty or damaged, it must be returned to Rarric within 7 days of delivery, including delivery charges.
- Once we receive and inspect the item, a replacement will be issued for the same product mentioned on the invoice.
- Customers must send clear photographic evidence of the defective item to 0348-0627363 within 1 day of delivery before the claim can be processed.
🚫 Situations Where Exchange/Return Is Not Applicable
Exchange or return will not be accepted if:
- Any item, accessory, or original packaging (price tag, label, invoice, etc.) is missing.
- The product has been used, damaged, washed, or tampered with by the customer.
- The item is not returned in the same original condition as delivered.
- The requested size or color is unavailable in stock.
- The order fails security verification checks.
- The customer refuses delivery due to delays caused by weather conditions, logistics issues, or political circumstances.
💸 Refund Policy
Rarric does not offer cash refunds or money-back guarantees.
Refunds are not issued under any circumstances.
📦 Order Cancellation
Rarric reserves the right to cancel any order due to:
- Product being out of stock
- Payment failure or declined transaction
⚠️ Important Notes
- The Return & Exchange Policy does not apply to sale or discounted items.
- Customers are required to pay Rs. 350 as return shipping and packaging charges for any exchange request.
For further assistance, feel free to contact us at 0348-0627363.